Category Archives: Collections

Can an Email Can Extend a Limitation Period for a Debt Claim?

In British Columbia, the right to sue on a debtor’s failure to repay a loan is generally limited to a two year period following the date the debtor defaults on that loan, thanks to the provisions of the Limitation Act, S.B.C. 2012, c. 13 (the “ Limitation Act”). However, section 24(6) of the Limitation Act also provides […]

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Delinquency Rates – Runaway Train

Although increasing debt levels may be slowing in the areas most impacted by the oil-slump (our backyard) it is clear that a substantial increase in delinquency rates in this same region is a cause for concern. Based on the global economic macro-view one can expect this trend to continue for some time to come making it […]

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Buy All The Things!

According to credit monitoring agency Equifax this past week, the national 90-day-plus delinquency rate on consumer debt in the first quarter of this year was 1.12 per cent, up from 1.09 per cent in the fourth quarter of 2014.  The observation came as Equifax reported that Canadians generally continued to increase their borrowings for car […]

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The Value of Good Behaviour

Does your collection agency partner’s conduct and image match your organization's values? Does their mission match your expectations of why you retained their services in the first place?  Do their actions and behaviour make business sense? Case Receivable Management Inc. is dedicated to reducing the financial losses of our clients through the expeditious recovery of […]

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Dec/Jan 2010- 10 Tips to Successful Debt Collecting

10 Tips to Successful Debt Collecting Start the new year off right by enhancing your current collection efforts with these 10 quick collection tips: PREPARE: Review your customer file before making the call including the history, credit record, and promises (kept and broken) and ensure this information is available to reference when you are on […]

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Collection Notes from the Field

Collection Notes from the Field There is an old saying in the debt recovery profession that says, "a sale is a gift until the invoice is paid." It's the mandate of your A/R personnel and effective third party agent to turn those gifts into sales. From our perspective, not only are companies not paying their […]

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June/July 2010- Advocating to Increase Small Claims Court limit

Advocating to Increase Small Claims Court limit Litigation in Small Claims Court is a more expeditious and less costly court-driven process in handling civil disputes between parties, as opposed to the more lengthy and expensive process through Court of Queens’ Bench, which is by design a lawyer/rules of court-driven process. At Case Receivable Management Inc. […]

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June/July 2009 – Debt Collectors: bad cop, good cop

Debt collectors: bad cop, good cop all in one JAMES FUSSELL McClatchey Newspapers KANSAS CITY, MO. There's a sign in Jim Coy's otherwise bland office that reads: "God's last name is not damn." People come in and they're upset, and they use profanities," Coy said. "So we decided to put the sign up." Debt collection […]

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Apr/May 2008 – The Value of Your Aging Accounts Receivable

The Value of Your Aging Accounts Receivable From point of sale, through to our client's internal mechanisms that prompt the outsourcing of a customer account, timeliness and punctual decision making proves critical to collection success as illustrated in the following graph: Source: Commercial Law League of America It has been our experience that those organizations […]

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